Company Name: Cable & Wireless Worldwide
Website: www.cw.com
Qualification: BE/B.Tech/ME/M.Tech
Experience: 0-3 Years
Location: Chennai
Job Role: IT Service Desk Engineer
Desired Profile:
- Excellent telephonic communication skills, especially in managing UK accent
- Good understanding of UK Culture
- Ability to form rapport on phone with UK colleagues
- Understanding of Windows Infrastructure more focussed at the desktop level including remote desktop management
- Understanding of anti virus, patching process, image builds etc
- Very basic understanding of variety of platforms like Unix, Mainframes, SAP etc
- Understanding of windows server infrastructure including domains, Active Directory and Exchange
- Ability to understand critical of an issue when it is reported based on business impact
- Good analytical skills
- Engineering Degree with 0-3 years of work experience in a similar environment
How To Apply:
Apply Here
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