Freshers - 6th To 10th Dec 2010 - Aditya Birla - Bangalore

WALK in INTERVIEW at Aditya Birla Minacs for VOICE/ NON VOICE meet ANITHA 9632690990

Job Description:

Job responsibility, skills, team size, reporting, traveling, etc.

Provide general information and guidance to customers regarding billing and Customer service

Access and negotiate multiple information systems to answer questions

Ability to understand customers needs with strong objection/response handling.

Interact with other departments on behalf of customer

Adherence to policy and guidelines as specified by the client and the organization.

Adhere to productivity and service level norms.

Provide knowledgeable assistance for wide number of products and customer situations

Provide information about products and services offered.

Use all necessary tools and resources provided in assisting customers.

Provide a level of customer service that meets the specific client requirements in building mutuality and customer relationships.
Provide timely feedback to the client on customer complaints.

Interested Candidates Contact ANITHA@ 9632690990 & WALK IN for an INTERVIEW ON MONDAY to FRIDAY @ 11:00 AM,

NOTE:PLEASE CARRY A COPY OF THIS MAIL AND MEET ANITHA

Locations Bangalore

Experience 0 -2 years

Role • Fresher • Technical Support Executive ( voice)

• Technical Support Representative (Non- voice)• Customer Service Executive (Voice)

Venue:

ADITYA BIRLA MINACS
MILLENNIUM TOWERS,
ITPL ROAD, BROOKEFIELDS
BANGALORE 560037