Hardware / Networking Freshers Job Openings in Pondicherry

Job Position : Infrastructure Engineer *

 *Name of the Organizatio*n : HCL Infosystems Ltd.

 *Experience:* 0 – 2 Years

 *Job Location*: Pondicherry 

 *Qualification : *B.Sc – Any Specialization,B.Tech/B.E.

 *Required :* - Engineering Graduates / Post Graduates with first / second class from reputed Universities - High Analytical skills - Should have been trained in any of the above technical areas - Good Communication skills both oral and written - Positive attitude, very proactive, customer friendly and pleasing personality - Should have worked under stringent SLAs - Should be willing to work under 24X7 environment (Shifts) *Job Responsibilities : * - To be the first point of escalation, providing guidance and instructions to Level 1 support to diagnose and Resolve. Take assignment of incidents where subject matter expertise and experience is required for Diagnosis. Responsible for (Level 2): - Provide business/functional support - Responsible for incident investigation, diagnosis and recovery within the defined service levels - Action Service Requests - Provide customer updates as required - Escalate incidents, as required - (AND / OR) - Make changes to components or where a complex resolution is required, for example code change, - Hardware replacement or vendor support. Responsible for (Level 3): - Provide technical support - Responsible for incident investigation, diagnosis and recovery within the defined service levels - Action Service Requests - Provide customer updates, as required - Base build, test, patch management, image fault management, cluster management, device hardening, policy compliance, vulnerability scanning, capacity planning – Experience in standard ticketing and performance tools - Storage provisioning, migrations, configuration, problem and change management, implementation of array build, fabric management, VSAN design, manage switches, storage consolidation, NAS/CAS support, fabric upgrade – Experience in standard ticketing and performance tools - Database (Oracle, DB2, SQL Server) and Backup & Recovery *About Company :* HCL is a $5.5 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 77,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms. *Website: http://www.hclinfosystems.com* *Apply* : Email ur cv to anuj.vijh@hcl.com *Email Subject* : Profile from vfreshers.com