2011 All Graduates / Diploma Recruitment for Technical Support
For Female Candidates only - As part of HP Diversity Hiring
Date: Monday 02 May 2011
Venue: De Paul Institute of Technology - MCA Block [TELK Stop], Angamali
Entity - HP Customer Support Centre (HP CSC)
Corporate product and support engineers at HP CSC provide assistance to clients who have purchased a company's hardware or software products. Technical support engineers are troubleshooters, providing help to their organization's computer users. In doing so, they are frequently called upon to investigate and resolve problems.
The tasks of Front Line Agents could include one or more of the following:
Diagnosing and resolving hardware / software issues or conflicts
Customizing hardware
Answering technical queries
Provide Support in order to resolve specific issues with customer laptops/ Desktops / Printers.
Logical and Reasoning Skills
Identify recurrent problems and help users resolve them
Suggest improvements and upgrades to hardware to customers
Eligibility Criteria
All Graduates / Diploma across all branches of 2011 batch including BA, B.Sc, BCA, B.com
Outside Kerala Students are also eligible
[BTech / MCA / MBA streams are not eligible]
Students with current back papers are not eligible
Exclusive drive for girl students as part of HP Minority Hiring
Must have good verbal and written communication skills.
Certifications such as MCSE, CNE, MSP, Cisco or similar certifications would be added advantage.
Must be customer oriented and focused on meeting the customer's needs.
Willing to work in night shifts
Recruitment Process
Pre Placement Talk by HP
GD
Soft skill rounds
Technical/Operation Interview
HR Interview.
For Female Candidates only - As part of HP Diversity Hiring
Date: Monday 02 May 2011
Venue: De Paul Institute of Technology - MCA Block [TELK Stop], Angamali
Entity - HP Customer Support Centre (HP CSC)
Corporate product and support engineers at HP CSC provide assistance to clients who have purchased a company's hardware or software products. Technical support engineers are troubleshooters, providing help to their organization's computer users. In doing so, they are frequently called upon to investigate and resolve problems.
The tasks of Front Line Agents could include one or more of the following:
Diagnosing and resolving hardware / software issues or conflicts
Customizing hardware
Answering technical queries
Provide Support in order to resolve specific issues with customer laptops/ Desktops / Printers.
Logical and Reasoning Skills
Identify recurrent problems and help users resolve them
Suggest improvements and upgrades to hardware to customers
Eligibility Criteria
All Graduates / Diploma across all branches of 2011 batch including BA, B.Sc, BCA, B.com
Outside Kerala Students are also eligible
[BTech / MCA / MBA streams are not eligible]
Students with current back papers are not eligible
Exclusive drive for girl students as part of HP Minority Hiring
Must have good verbal and written communication skills.
Certifications such as MCSE, CNE, MSP, Cisco or similar certifications would be added advantage.
Must be customer oriented and focused on meeting the customer's needs.
Willing to work in night shifts
Recruitment Process
Pre Placement Talk by HP
GD
Soft skill rounds
Technical/Operation Interview
HR Interview.
Salary & Other Details
Rs. 2.07lakhs p.a. + Night shift allowance + Incentive (Performance based)
Confirmation / Hall Ticket
Online Confirmation is open.http://www.shredskerala.org/shredsbsclogin.action
Login SHREDS to confirm for the test
Hall Tickets will be available in SHREDS Login within 5 days from confirmation
Contact us at 0484-6510245 / 9946808364 / 9645081534
Candidates who cannot do online confirmation can report at test venue by 9:00 AM and participate in the recruitment.
All the candidates should bring the following to test venue:
Writing Pad,
Two copies of RESUME,
Two sets of photocopies of your mark lists,
Three copies of passport size photographs,
Rs.100/- to be paid to SHREDS towards processing fees,
Gum / Stapler
Any Photo ID [College, DL, PAN, Voters]
Rs. 2.07lakhs p.a. + Night shift allowance + Incentive (Performance based)
Confirmation / Hall Ticket
Online Confirmation is open.http://www.shredskerala.org/shredsbsclogin.action
Login SHREDS to confirm for the test
Hall Tickets will be available in SHREDS Login within 5 days from confirmation
Contact us at 0484-6510245 / 9946808364 / 9645081534
Candidates who cannot do online confirmation can report at test venue by 9:00 AM and participate in the recruitment.
All the candidates should bring the following to test venue:
Writing Pad,
Two copies of RESUME,
Two sets of photocopies of your mark lists,
Three copies of passport size photographs,
Rs.100/- to be paid to SHREDS towards processing fees,
Gum / Stapler
Any Photo ID [College, DL, PAN, Voters]
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