Technical Support Associate Amazon Development Centre Pvt Ltd
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-- PLEASE SEND YOUR PROFILES TO anoopkk@amazon.com
Desired Candidate Profile
• Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Ability to use SQL/DW and understand data models per business function.
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
• Interest in e-Commerce/Online business.
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
• Attention to detail and high capability to work on different projects in parallel
• Creative and analytical problem solver with a passion for operational excellence
Job Description
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Marketplace aggressively worldwide. In this context, Amazon Services is setting up a new service to help sellers with listing their products on the Amazon Marketplace.
LISTING CREATION: In order to sell products sellers need to provide Amazon with data on their products and fill in the data into product creation files following Amazon's content creation guidelines. This process is a major point of friction for sellers which we plan to reduce by building the product creation files on behalf of the sellers.
Summary of Responsibilities
• Integrating seller content to the Amazon platform using standard item creation templates, working with European Business Teams
• Integrating external content to the Amazon websites using Amazon internal content creation templates.
• Correcting and enhancing existing content of products that have high visibility on the Amazon website but show poor content.
• Working with sellers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
• Working with the On-boarding team to gather knowledge in tools used for complex integration and support them to implement the integration.
Knowledge & Skills/ Business Acumen/ Education & Experience
• Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Ability to use SQL/DW and understand data models per business function.
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
• Interest in e-Commerce/Online business.
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
• Attention to detail and high capability to work on different projects in parallel
• Creative and analytical problem solver with a passion for operational excellence
Company Profile
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Contact Details
Company Name: Amazon Development Centre Pvt Ltd
Executive Name:Anoop
Address:Not Mentioned
Email Address:anoopkk@amazon.com
Telephone:91-40-40005303
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