CMC-Customer Service Executive

Job Type:

Jobs

Company:

CMC

Job Description:

Experience: 0 - 4 Years
Compensation : Rs.50,000 - 1,00,000/-
Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(Non Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG, PG
Location: Guwahati
Job Profile:

Decent Communication and Interpersonal skills
Good Personality and customer handling skills.
Proficient in English and local language
Computer savvy, MS office
Good Keyboard Skills with high accuracy
Job Description:

Report to the Team Lead / CSM.
Resolve customer queries and issues.
Ensure quality of services delivered.
Escalate customer issues for quick resolution.
Execute activities to meet the service period SLAs
Company Profile:

CMC Ltd (A Tata Enterprise) Multinational company with 18 offices in India and operating on more than 500 resident and non-resident locations in India. CMC Ltd is implementing cutting-edge & challenging projects for our preferred clients and provides ample opportunity for learning and career growth.

Skill Set:

Good Communication Skills and Basic Computer Knowledge

Qualification:

UG&PG

Place / Venue:

Kolkata

Address:

CMC Ltd. CMC House 28 Camac Street KOLKATA,West Bengal,India 700016

Posted Date:

Nov 01, 2011

End Date:

Nov 25, 2011

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