TCS BPO hiring graduates @ Pune

Date:   26-Dec-11 (Monday) & 27-Dec (Tuesday) Venue:  DLF Akruti Info park,   PN - 28, Rajiv Gandhi Infotech Park,   Hinjewadi, Phase - II,   Pune - 411057,   Maharashtra  Registration Time:  Meet:  10:00 AM to 2:00 PM   Insurance for Kersi / Domestic for Ashish.             Role                  Experience                             Requirement (JD)               Team Member        INSURANCE                                          Bachelors Degree  with  9 months to 5 years of experience Responsible for customer service turnaround with set time frames. Maintain a record of processed case reference number for logistic. Ensure accurate documentation of customer profiles. Handle written customer correspondence on behalf of customer. Communicate with operation staff on client issue, policy change etc. Should be able to communicate effectively with customer based out of UK. Call up the customer to get information about the applicant. Working knowledge of PCs e.g MS Office. Excellent key board skill. Generic understanding of customer service. Excellent spoken English and written communication skill. UK insurance knowledge and medical experience would be preferred. BE/BTech/BPharm/MPharm/MMS/MCM/MBA/MCA are not eligible to apply Team Member (Back Office)  Domestic process Bachelors Degree  9months to 2 years of experience Good communication skills. Any graduate with minimum 9 months to 24 months of experience. Ready to work in shifts including Night Shift. No gap during academics (Gap more than 2 years). Loans / Financial domain exp will be preferred. BE/BTech/BPharm/MPharm/MMS/MCM/MBA/MCA are not eligible to apply.            Team Member              (Voice)       Domestic process                                                         Bachelors Degree  with  0 to 1 years of  experience Good communication skills. Should have speaking & writing knowledge of English. In addition, should know 1 more regional language [Hindi,  Marathi, Tamil, Telugu, Kannada, Malayalam,] Should be willing to make outbound sales calls. Prior experience in Customer service calls will be an advantage. Shift Timing 9am to 7pm. Knowledge of English language is a must. BE/MBA/MCA are not eligible to apply.

    

*All candidates registered in our Careers portal /GRS online will have a fast track process at the drive location.  *The candidate should have the EPIR number at the time of interview.  *EPIR number is mandatory to be eligible for the reward  Documents to be carried for the walk-in  A copy of resume Passport size photo Last 3 months pay-slip copies PAN Card # Eligibility Criteria  Only Full Time courses would be considered. Only Graduate Candidate who have attended TCS interview in the last 6 months need not apply. Not more than 2 years of gap in graduation or employment. Candidates should have good communication skills. 3 Simple Steps to Refer your buddy  Step 1: Create buddy's profile    Go to Ultimatix --> WorkForce Management --> Global Recruitment System --> Referrer Home -->Create Buddy Profile.  *Select BPO option for referring your Buddies for BPO  Step 2: Ask buddy to confirm profile  Your buddy needs to log on to http://www.careers.tcs.com (using the EPIR number and password mailed to your buddy) and confirm the profile.  Step 3: Ask buddy to upload resume  Post confirmation of profile, your buddy needs to upload the application form and resume.  To Know more about BYB  Log on to  UItimatix > Global HR > Bring your Buddy > India Buddy Scheme  To Refer your buddy (create EPIR number)  Log on to Ultimatix > Workforce Management > Global Recruitment System (GRS)  Note: The associate coming for interview should remember their buddy's employee ID number.