IBM Global Process Services
Experience: 0 - 1 Years
Salary: Not disclosed by Recruiter
Industry Type: BPO, Call Centre, ITeS
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role: Associate-TechnicalEducation: UG, PG
Location: Mumbai
Job Description:
The job role involves resolving customers' queries over the phone for an ISP voice based process.
Desired Profile :
- Excellent communication skills
- Analytical and reasoning skills
- Graduates & Undergraduates, both are eligible
- Should be comfortable with 24*7 environment which will also involve working in graveyard shifts
Company Profile:
IBM Global Process Services (formerly IBM Daksh), is an integral part of the company's Globally Integrated Enterprise model. The new name reflects IBM's position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. We provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. Our core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM's global delivery network of 50+ centers.Contact Details:
Company Name: IBM Daksh Business Process Services (P) Ltd
Executive Name: Shubhra Shandilya
Telephone: 08826175888
Website: Click Here
Executive Name: Shubhra Shandilya
Telephone: 08826175888
Website: Click Here
Send your resumes to : shubhlya[at]dc.ibm.com
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