IENERGIZER (Granada Services Ltd.)
Experience: 0 - 4 Years
Salary: Rs. 1,75,000 - 2,75,000 P.A
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role: Associate-NonTechnical
Education: UG , PG
Location: Noida
Job Description
Below mentioned are the Openings in International domain @ iEnergizer:
- Inbound Customer Service (US Shifts)
- First Party Collections. (US shifts)
- B2B Market Survey (Fixed off & Fixed Shift)
1. Inbound Customer Service:
- To handle International Inbound Calls.
- Resolve customer queries within the assigned TAT.
- Adhere to the Login hrs & maintain the desired AHT Levels.
- Develop strong customer relationships and provide paramount service.
- A certain customer needs and take action in a timely manner.
- Perceptive and intuitive nature with the ability to solve problem.
2. First Party Collections:
- To Handle International Collection Calls.
- Adhere to the Login hrs & maintain the desired AHT Levels.
- Excellent interpersonal skills .
Address: iENERGIZER (Granada Services Pvt Ltd)
A-37, Sector-60 Noida,
Uttar Pradesh, India 201301
Company Profile:
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc. Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition.
Contact Details:
Executive Name: Munmun , Aparna
Telephone No: 8800134341, 8285513654
Website: http://www.ienergizer.com
Send Your Resumes To: divya.rai[at]ienergizer.com
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