Company Name: Genpact
Website: www.genpact.com
Qualification: Any Graduate
Experience: 0-2 Years
Location: Dehradun
Job Description :
--> Take inbound calls
--> Comprehend customers queries / Complains / Comments
--> Display empathy/ understanding of the issue/ concern towards customer
--> Provide quick an effective resolution to the customer's queries
--> Handling multiple tasks simultaneously
--> Has a pleasant attitude
--> Wants to delight customers, above and beyond call of duty
--> Has a knowledge of customer needs
--> Is able to communicate clearly, both written and in speech
--> Talks in a way the customer can understand
Desired Profile:
--> Good Communication Skills.
--> Candidate should be flexible with shifts.
--> Handling customer queries over call.
--> Candidate should be a team player.
Must Carry The Following Documents at The Time of Walkin:
--> One copy of updated resume
--> One passport photograph
--> One photo-identity proof
Walkin Details:
Walkin Date: 17th - 20th October 2012
Walkin Time: 10am to 3 pm
Venue :
Plot - 23,
IT Park,
Shastradhara Road,
Dehradun
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