Dell SonicWALL Recruitment For Freshers - Graduate Trainee Support Engineer - BE, B.Tech (CSE,IT,ECE)

Company Name:     SonicWALL Infosecurity Pvt Ltd

Website:          careers-sonicwall.icims.com

Qualification:    BE, B.Tech (CSE,IT,ECE)

Experience:       Freshers

Location:         Bangalore

Job Role:         Graduate Trainee Support Engineer


Job Description:


SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore.



Responsibilities:
- Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment

- Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions

- Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line



Requirements:


- Willing to work in 24x7 environment in night shifts.

- Good understanding of LAN/WAN topologies and technologies

- In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6


Experience & Education:


- Bachelor's degree in Computer Science/Information Sciences/ Electronic & Communications Engineering is preferred



How To Apply:


Apply Here