FSS Walk-in Drive For Freshers On 14th and 15th Feb 2013 - Technical Support Engineer

Company Name: Financial Software & Systems

Website:              www.fss.co.in

Qualification:       Any Graduate / Post Graduate - Any Specialization

Experience:         Freshers

Location:              Chennai

Job Role:              Technical Support Engineer





Job Description:


1.Dispatching all ATM Related calls to concern FLM vendors/Bank and follow up will be done till call closure as per the escalation matrix.

2.Calls will be logged to the concern SLM vendors if the ATM is down due to SLM related issues. Follow up will be done till call closure as per escalation matrix.

3.Troubleshooting ATM related and site related issues to make the ATM operational as per bank SLA.

4.Maintaining and updating database for all banks including Escalation matrix of all FLM and SLM vendors.

5.Co coordinating with internal team (AIMS) team for approvals and site related issues.

6.Handling FLM and SLM related calls from concern vendors.

7.Providing Downloads to ATMs through Base24.

8.Co coordinating with banks for MS based project.

9.Providing card blocking services to branch customers as per bank requirement.


Walk-in Details:


If your resume is suitable for this requirement walk-in directly to our office on 14-Feb-2013 & 15-Feb-2013 between 10.00 AM to 3.00 PM

 
Venue:

Financial Software & Systems (P) Ltd

Plot No. G4, SIPCOT IT PARK, Siruseri.

(Landmark: Behind Steria Technologies; Opposite to Mohammed Sathak Engineering College)


Contact HR : Pooja Sharma / Ananthnag.v