Wipro Technologies - L1(T149126)

Skill & Job Requirements: Monitoring Support(L1)-Extensive knowledge on install & Configure messaging infrastructureHandling messaging Migrations & ConsolidationsUpgrade messaging ServersServices Role holdersSetup & Configure High availability ServicesPerformance monitoring of messaging Services role holders Policyimplementation & Review to accomplish the business requirementsWorking with messaging Management toolsReview SMTD & EPD Documents & proposing the industrial Best practicesPerform Health Check of messaging InfrastructurePerform & access messaging Infrastructure Security AuditPlacement of FE & BE role holders across Geo'sPrepare the capacity forecasting requirement of Hardware & Software requirement Prod Ops Support(L1)-Event/Alert monitoring of all infrastructure element,Event/Alert monitoring of related applications, Fault Isolation -False positive / False negative, Event Correlation & Suppression,Qualifying the alert /call, Resolving using Standard Operating Procedures(SOP), Assigning to the respective group through Service Deskin case not resolved using SOP, Escalation & Follow-up, as required,through service desk or pre-agreed mechanism, Performing daily / shiftrelated system checks - Based on SOP, Reporting - based on above parameters,Atleast 1yr in production 24x7 operations, Basic Unix orWindows Server or Network Elements (Switch, Router, Link) Monitoring & AdministITIL knowledge, Should have worked on Monitoring & Ticketing tool.Basic Knowledge on Window & Unix Qualification: Bachelors Degree Experience: Freshers Skills: Trained Technical position. Works in Process Driven, high degree of supervision environment. Provides support for simple troubleshooting requirements. May be required to work as on-call support or in shifts to provide 24x7 type of support. Area of expertise: Technology Infrastructure Services Website:http://careers.wipro.com Reference ID:Job Code T149126 
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