Recruitment of Associate (Non-Technical) at Tech Mahindra Noida: Feb. 2012

Tech Mahindra Ltd.

Experience: 0 - 5 Years

Salary: Rs. 2,00,000 - 4,00,000 P.A

Industry Type: BPO, Call Centre, ITeS

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role: Associate - NonTechnical

Education: UG, B.A, B.Com, B.Sc, B.Arch, B.B.A, B.Ed, B.Pharma, BCA, BDS, BHM, BVSC, LLB, PG

Location: Noida

Job Description:

• Customer service associate ensure that the organization they work for satisfies its customers' needs.
• They may work at various levels, from head office to the front end of the business.
• Helping to develop a customer service policy for an entire organization
• Helping to keep accurate records of discussions or correspondence with customers
• Handling face-to-face enquiries from customers.
• In total, customer service associates are expected to understand and satisfy their customers' requirements and exceed their expectations if possible.

Desired Profile:

• Excellent written and spoken communication skills
• Good logical, reasoning and aptitude skills
• Problem-solving skills
• Willingness to work in 24*7 Shifts
• Good personal presentation
• Communicating courteously with customers by email
• Graduate in any stream (BE, B Tech, MCA need not Apply)

Company Profile:

Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), the world’s leading communications service provider. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BPO. With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. 

Contact Details:

Company Name: Tech Mahindra Ltd.
Executive Name: Bipin Upadhyay/ Ridhi Handa
Address: Techmahindra Ltd, A-6, Sec-64, Noida.
Telephone: 01204005183, 01204005181
Website: https://www.techmahindra.com

Send your resumes to: bipin.upadhayay[at]techmahindra.com, ridhi.handa[at]techmahindra.com