Company Name: HCL Technologies Limited
Website: www.hcl.com
Qualification Graduates/Post Graduates
Experience: Freshers (0 to 1 Years)
Location: Chennai
Job Role: Technical Support Officer - UK Voice Process
Opening(s): 100 Jobs
Essential Duties and Responsibilities:
1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
3. Configure software to connect to Internet application servers.
4. Provide training to clients in the use of system and applications as related to Internet.
5. Obtain general understanding of OS and application operations related to company offered services
6. Identify and correct or advise, on operational issues in client computer systems.
Expectations:
- Excellent communication skills in English.
- Willingness to work in Rotational shift.
- Willingness to work in a BPO.
Walk-in Details:
Walkin Interview from 13th February to 15th February from 10 AM
Walk In Venue:
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.
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