Experience: 0 - 5 Years
Role: Associate/Sr. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG, PG
We are hiring for an Australian Telecom Client. Openings in a Voice Process for candidates with Good Communication skills and a willingness to work in shifts.
Openings for Semi - Technical Customer Service Associates in Thane (Mumbai). Apart from Troubleshooting, the process would require your expertise on suggesting Rate plans, Usage Costs & Billing Queries
Graduate Fresher or Experienced.
Under-Graduates only with min 6 months International BPO exp.
Candidates should already be residing in Mumbai (certain boundaries within Mumbai also apply)
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Send Your Resume To: manisha.rawat[at]convergys.com