Fwd: Job Postings - Sakshi Grover/Anurag Kumar




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Sakshi Grover/Anurag Kumar has been added
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Expertise:
Skills Required:
1) Knowledge and understanding of OSI model and networking protocols.
2) Knowledge of networking device worked on, if any.
3) Excellent written and communications skills.
 
 
Experience:  
Employment Type: Permanent   
Job Type: Full Time   
Job Profile:
Job Responsibilities –
 
Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by users of the client's product/service through phone, email or remote access.
 
 
Candidate Profile:
Experience: 1 – 6 yrs
 
Qualifications: Any Graduate /BE / B Tech /Technical diploma for 3 yrs
Essential:
                      
• Prior troubleshooting experience
• Willing to work in 24*7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• CCNA Certification is mandatory.
• Knowledge of networking products already worked on will be an added advantage.
           
 
 
Others If any:
Technology Domains supported Within TAC:  
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASA\PIX).
• Core Technologies(Switching, architecture, routing protocols, & WAN Access)
 
 
Hot Job?: Yes   
Status: Open   
Internal Contact: Sakshi Grover/Anurag Kumar   
Job City: Gurgaon   
Job Country: India   
Job Title: Network Engineer   
Job Domain: Technical Support   
Last Modified 2/6/2011 3:31 PM by Anurag Kumar



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