Metropolis Healthcare Limited

 Attending query from labs. Dealing query from direct Patient. Guiding Patients as per the Test requirement. Attending MSG client query. Answering direct Dr Calls with respect to the completion of the reports. Informing Direct Patient about their report. Checking every day pending report status. Checking daily basis e-mail status & if ready send it to respective clients Informing delay intimation to direct Patients through E-mail, SMS or verbally. Conveying urgent report if request any through E-mail, SMS or verbally. Attending calls for FAX from labs / direct patients / Doctors. Conveying IVF-Report as per the schedule to Doctors. Convincing labs to take web report facility. Providing SMS facility to over all labs. Taking weekly feedback from Direct Patients. Booking health-checkup appointment. Promoting promotional packages & Handling camps requirements. Reverting to missed calls Alerts. Attending complains calls. Updating to reporting Head about the complains. Complying complaint log and forwarding to reporting heads 

Address:Metropolis Healthcare Limited 306, 3rd Floor, B Wing, Todi Estate, 
Sun Mill Compound, Lower Parel(W) MUMBAI,Maharashtra,India 400013 
Email Address:kunal.kamble@metropolisindia.com

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