Recruitment of Tech Support Engineers at Quick Heal Technologies Pune: Jan., 2012

Quick Heal Technologies Pvt Ltd

Experience: 0 - 3 Years

Salary: Not disclosed by Recruiter

Industry Type: IT Software, Software Services

Functional Area: IT-Other

Role: Tech Support Engineer

Education: B.Tech/B.E., BCA, PG, MCA, M.Tech

Location: Pune

Job Description:

• Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner.
• Provide support to customer through phone,remote and on-site visit by using strong analytical skill.
• Escalate the unresolved problems to next level i.e.either Core support or QA team
• Strong observation and analytical skills to troubleshoot the virus problems.
• Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team.

Desired Profile:

• Any Graduate/Post-Graduate.
• Should be excellent in handling issues regarding virus related problems & installation.
• Should have good analytical & problem solving skills.
• Local candidates are preferred.
• Must have a 2 wheeler.

Walk -in : Date : 1st - 10th Feb 2012 | Timing: 10 AM to 5PM
Address: Quick Heal Technologies Pvt Ltd.
1st Floor Sai Narayan Appt.,opposite to Patrakar Bhavan,
Navi Peth ,Ganjwe chouwk LBS road ,Pune.

Company Profile:

Quick Heal Technologies Pvt Ltd is India leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company flagship product Quick Heal with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal's strength lies in their exceptional team of software, support and management professionals. Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal's Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed. Quick Heal's has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.

Contact Details:

Company Name: Quick Heal Technologies Pvt Ltd
Website: http://www.quickheal.com