Genpact Recruitment Drive For Freshers and Experienced From 22nd to 28th Dec 2012

Company Name:       Genpact

Website:         www.genpact.com

Qualification:        Any Graduate

Experience:     0 - 2 Years

Location:         Dehradun

Job Role: Associate/Senior Associate -(NonTechnical)

Job Summary :

-    Take inbound calls

-    Comprehend customers queries / Complains / Comments

-    Display empathy/ understanding of the issue/ concern towards customer

-    Provide quick an effective resolution to the customer's queries

-    Handling multiple tasks simultaneously

-    Has a pleasant attitude

-    Wants to delight customers, above and beyond call of duty

-    Has a knowledge of customer needs

-    Is able to communicate clearly, both written and in speech
  
-    Talks in a way the customer can understand

Desire Profile:

-    Good Communication Skills.

-    Candidate should be flexible with shifts.

-    Handling customer queries over call.

-    Candidate should be a team player.

-    Fresh Graduates to 2 year of experience shall be considered

-    Should possess excellent Oral Communication Skill

Must Cary The Following Documents at The Time of Interview:

-    One copy of updated resume

-    One passport photograph

-    One photo-identity proof


Walk-In Details:

Walk- inDate: Dec 22nd to Dec 28th (Including Sunday - Dec 23rd & Excluding Dec 25th )

Walk-in Time: 10am to 3 pm

Venue:

Plot - 23,
IT Park,
Shastradhara Road,
Dehradun