Genpact Walkin Drive For Freshers and Experienced ( 0 - 2 Years) For The Position of Associate and Senior Associate From 1st To 6th Dec 2012 ( Except Sunday)

Company Name:        Genpact

Website:          www.genpact.com

Qualification:        B.Sc , B.Com , B.A , BBA , BHM

Experience:        0-2 Years

Location:         Delhi

Job Role:         Associate/ Senior Associate -(Non - Technical)

Job Description:
   
- Take inbound calls
  
- Comprehend customers queries / Complains / Comments
 
- Display empathy/ understanding of the issue/ concern towards customer
  
- Provide quick an effective resolution to the customer's queries
  
- Handling multiple tasks simultaneously
  
- Has a pleasant attitude
  
- Wants to delight customers, above and beyond call of duty
  
- Has a knowledge of customer needs
  
- Is able to communicate clearly, both written and in speech
  
- Talks in a way the customer can understand
  
- Is able to handle complaints, even irate customers
  
- Works accurately and with eye for details
  
- Is able to use automated information systems to analyze the customers situation


Desired Profile:   
- DAY SHIFT - 6 Days Working
  
- Qualification / Skills
  
- Graduation in any STREAM
  
- 0 -2 years of experience
  
- Freshers shall also be considered
  
- good communication skills
  
- Fluent in English
  
- Excellent Analytical skills.


Note:

If one choose to walkin write priya on top of the resume.(mendatory)


Walkin Details:

Walkin date: 1st Dec to 6th Dec ( Except Sunday)

Walkin Time: 10 am to 2 pm
 
Venue:


DITP,DMRC building,
8th floor genpact
behind shashtri park metro station,shashtri park
delhi-110052.

Source: Click Here