IBM Recruitment For Tech Support Associates @ Bangalore, Hyderabad - December 2012

Company Name:   IBM

Website:                www.ibm.com

Qualification:         Bachelor's Degree

Experience:           6 months

Location:                Bangalore, Hyderabad

Job Role:                Technical Support Associate




Job description:


Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.


Desired Profile:


- Bachelor's Degree

- At least 6 months experience in Awareness of basic networking concepts and technologies.

- At least 6 months experience in Proficient in network connectivity troubleshooting, TCP/IP

- At least 6 months experience in strong computer skills required for initial call handling www.allindiajobs.in

- At least 6 months experience in perform problem cause analysis,resolve routine customer problem

- At least 6 months experience in Exposure to operating systems, Windows 2000/NT/XP

- English: Fluent



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