HCL Technologies Recruitment Drive For 2012 Freshers - B.Tech, M.Tech, MCA - Last Date : 1st April 2013

Company Name:   HCL Technologies

Website:          www.hcl.in

Qualification:    B.Tech, M.Tech, MCA

Experience:       Freshers - 2012 Batch

Location:         Chennai, Noida

Last Date:       Apr 01, 2013





Job Description:


HCL Technologies Recruitment Drive For 2012 Freshers - B.Tech, M.Tech, MCA

- Good communication skills

- Understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)

- Manage Customer escalations and providing technical resolutions

- Independent troubleshooting within SLA

- Adherence to standard operating procedures / work instructions

- Ensure quality of ticket closure and queue assignment ... etc


Additionally: 


For DC Ops/ICC Fresher:

knowledge of DB/NW concept and good knowledge of OS.

For Help desk:

knowledge of Windows, MS Office, Internet Browsers, Adobe Acrobat etc.



How To Apply:


Apply Here