BPO - Calling Referrals for Chennai

Eligible Candidates forward your Resumes to :  pavanit17@gmail.com

  
From: Talent Acquisition-BPO 
Sent: Wednesday, December 28, 2011 11:33 AM
To: Cognizant ALL (INDIA)
Subject: TAG | BPO - Calling Referrals for Chennai




Designation
Experience
Education
Skills/Responsibilities
Work Location

TAG POC
Job ID/
Interview Type/Date
Process Executive (Voice)
0 - 6 Months
Graduate /
Post Graduate
·    Excellent verbal communication skills
Chennai
Karthick Ganesan (280096)

Elson Samuel (214456)


Job ID: 00005660321

Walk-in

29th & 30th Dec 2011
Senior Process Executive (Voice)
7 - 36 Months
Graduate /
Post Graduate
·    Prior experience in any international BPO customer service / technical support process
·    Excellent verbal communication
Chennai
Karthick Ganesan (280096)

Elson Samuel (214456)

Job ID: 00005675591

Walk-in

29th & 30th Dec 2011
Subject Matter Expert
(Voice Coach)
36 - 48 Months
Graduate /
Post Graduate
·    Monitor calls and give feedback to teams assigned
·    Coach agents on voice / accent / pronunciation and allied soft skill parameters
·    Conduct coaching sessions to enhance customer handling skill of agents and ensure steady improvements in the related metrics
·    Report creation - to identify focus group and focus areas for coaching
Chennai





Karthick Ganesan (280096)

Elson Samuel (214456)
Job ID: 00005377571

Walk-in

29th & 30th Dec 2011
Talent  Enhancement Coach
(Soft Skills Trainer )
3.5 – 7 years
Graduate / 
Post Graduate
·    Excellent verbal communication
·    Experience in conducting class room, refresher and short burst training
·    Experience in English Language,  remediation, soft skills and customer service training
·    Experience in training on business writing skill
·    Experience in conducting Voice & Accent Training (Neutralization)
·    Ability to perform - Training Need & Gap Analysis
·    Exposure to US / UK / Aussie culture, accent
Chennai








Anjana
(281766)
Job ID: 00005296211

Scheduled Interviews

( Please upload relevant profiles)
    
   Venue:
Cognizant Technology Solutions
New No.:165, Old No.:110,
Menon Eternity Building, St. Mary's Road (7th Floor)
Alwarpet, Chennai - 18 (Near Rain Tree Hotel)

Time: 11:00 am to 5:00 pm
   Candidate Checklist:
·          Two copies of the resume
·          A valid photo identity card for security clearance
Eligibility:
·          Minimum of 10+2+3 years education pattern with no standing arrears
·          Willingness to work in night shifts is mandatory

Path to
 refer:

Please upload relevant profiles on https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx against the mentionedJob Numbers
      NOTE:
·          Candidates who have been interviewed in the last 6 months are not eligible to apply
·         All resumes will be screened and only shortlisted candidates will be taken through the interview process



 
-- 


   Pavan Kumar  Y
  COGNIZANT TECHNOLOGY SOLUTIONS
  MEPZ | CHENNAI  | INDIA
    
  MOB : +91-91766 38386

   

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